Rules for Users

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Our website offers a harmonious and friendly atmosphere and in order to maintain it, we need to make sure that all users follow the rules. Our number one requirement is that all users on Stripchat must be over 18 or have the legal age to be on an adult entertainment platform according to the law in the state or country they are located in.

As a user you are not allowed to:

  • Announce other rooms or websites that would conflict with the room you’re in
  • Solicit, spam or redirect to other platforms
  • Offer to pull users or models off this site. And/or offering alternative payment forms is strictly prohibited (including Skype shows)
  • Insist models to do as you please
  • Attempt to post your personal email address or other personal contact information in the public chat
  • Get involved in any argumentative and/or rude posts related to the cam viewing
  • Use any content of our website on any third-party platforms
  • Use or attempt to use any other party’s account on the website without authorization
  • Stalk or otherwise harass anyone on/or through the website
  • Post, link to, or otherwise make available on the website any material that contains software viruses, or any computer code, file or program designed to interrupt, destroy, limit or monitor the functionality of any computer software or hardware or any telecommunications equipment
  • Frame or mirror the website

And last but not least, being rude won’t do you any favors, so be polite to performers and other users while chatting and try to be as generous as possible. Models will not focus their attention on you if you don’t tip them.

Refund Policy

  • We can only offer refunds if the complaint has arrived within 48 hours of the disputed event
  • We cannot offer higher refunds than the disputed amount
  • We can only offer refunds for services provided by our site and not forbidden by our rules: Private, Cam2Cam, tips
  • In the case of tips, we can only refund if there was a clear agreement between the model and the user about the exact request and amount of tokens
  • We cannot refund cases where there was a technical issue on the user's side or in case of spying
  • We cannot offer a full refund if the disputed Private/Cam2Cam Show was more than 5 minutes long. If you are not satisfied with a show, please leave it immediately AND rate low, describing the reason why in the comment

If you would need help or have any question, please do not hesitate to contact Support at help@stripchat.com or via https://stripchat.com/support